Health & Welfare

Health & Welfare FAQs

The health, safety and welfare of the people we serve is our top priority. We take this role seriously and have many safeguards in place to ensure ongoing oversight in provider settings. Please explore these common Health & Safety FAQs to find the answers you’re looking for. If you have a question not answered on this page, or need more information, please contact us.

How can I report a Major Unusual Incident (MUI)?
The Miami County Board of Developmental Disabilities operates a Major Unusual Incident (MUI) Hotline, which is available 24/7, every day of the year. You can report any MUI by calling the hotline at 937-440-3001.
Who can use the MUI/After Hours Hotline?
Anyone can use the hotline to report an MUI at any time, as it’s available 24 hours a day, 7 days a week, 365 days a year, by calling 937-440-3001.
What is the DODD Health & Safety Toolkit?
The Health & Welfare Toolkit from the Ohio Department of Developmental Disabilities (DODD) provides comprehensive information, including Health & Welfare Alerts, details about Major Unusual Incidents (MUIs), and additional resources for health and safety.
Where can I find Health & Welfare Alerts?
You can access the latest Health & Welfare Alerts through the DODD website to stay informed about safety and emergency procedures.
What resources are available to help me stay safe in emergencies?
The DODD website offers various resources on handling emergencies, including alerts on COVID-19, infection control, choking prevention, and fall prevention. These resources provide guidance on specific areas to ensure health and safety.
What is an Investigative Agent (IA)?
An Investigative Agent, contracted or employed by the County Board, investigates all reported Major Unusual Incidents (MUIs) to identify causes and contributing factors.
What qualifications do IAs have?
Investigative Agents are certified through the Ohio Department of Developmental Disabilities (DODD) and trained to handle MUI investigations effectively.
What do IA investigations involve?
MUI investigations include identifying causes, contributing factors and implementing plans to reduce the likelihood of the incident reoccurring.
What is the Crisis Text Line?
The Crisis Text Line is a 24/7 support service offering help for anyone experiencing a mental health crisis. Please call or text 988 or visit https://988lifeline.org/ for more information.